- To define patient rights
- To define patient responsibilities while under facility care
- To define the formal grievance process
- To discuss your responsibilities regarding patient rights
- To provide a framework for responding to complaints and grievances
- To discuss reporting requirements should a complaint or grievance occur
- To outline documentation to support facility rights processes
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ASC Clinical Education Program
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Patient Rights, Responsibilities, Complaints and Grievances - Re-Certification 2021 Edition
In this course, you will learn about patient rights, responsibilities and how to address patient complaints and grievances. Re-Certification Course 2021 Edition.
Patient Rights, Responsibilities, Complaints, and Grievances Training